As a trusted local florist serving both households and businesses in Tottenham Hale, Florist Tottenham Hale is committed to delivering only the freshest, highest-quality flowers to our valued customers. Your satisfaction is at the heart of everything we do, and we proudly offer a fresh flowers guarantee for all our arrangements and bouquets delivered in the Tottenham Hale area.
We strive to ensure that every floral order arrives in perfect condition. If, however, your flowers or arrangement turn up damaged on arrival, please contact us promptly on the day of delivery with photographic evidence of the issue. Our team will assess your claim quickly, with the aim to resolve it as smoothly as possible. You can expect a high standard of care and understanding, reflecting our reputation as a trusted Tottenham Hale florist.
Our fresh flower guarantee means every bouquet is crafted with blooms sourced locally wherever possible, ensuring maximum freshness. We guarantee your flowers will remain fresh for a minimum of 5 days from delivery when cared for according to our instructions. Should your flowers wilt or deteriorate within this five-day window despite proper care, please share clear images and a brief explanation so we can review your case.
Should you encounter any issues with your flowers, we are here to help. Once we have reviewed and approved your claim regarding damaged or non-fresh flowers within the freshness window, you may choose between these options:
Our aim is always to resolve your concerns promptly and fairly, in line with our commitment as a reputable Tottenham Hale flower shop.
If you wish to raise a complaint about any aspect of our products or services, we invite you to reach out to our customer care team. Please provide as much detail as possible, including your order information and the nature of your complaint. We investigate every case thoroughly and work to provide a resolution, whether it’s through a refund, replacement, or another mutually agreeable solution. We treat all customer feedback seriously, as it helps us continually improve our standards and service for the Tottenham Hale community.
Florist Tottenham Hale stands by its promise of reliability and integrity. With our dedication to customer satisfaction and our fresh flowers guarantee, we are proud to be the florist of choice for homes and local businesses in Tottenham Hale and the surrounding area. Should you ever have any concerns, know that we are here to make things right, ensuring your experience with us is always a blooming success.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
